Strategi Pemasaran Digital untuk Meningkatkan Konversi Penjualan pada Bakso Malang Jezzy
DOI:
https://doi.org/10.61132/jumaket.v1i3.290Keywords:
Bakso Malang, Bekasi, Conversion, Digital Marketing, TikTokAbstract
This final project is created to fulfill the graduation requirements for a Bachelor's degree in Digital Marketing at FEB UNPAD. This final project is designed to help Bakso Malang Jezzy increase its sales, which have declined over the past 3 years. The researcher hopes that this project can provide a reference for food and beverage business owners to improve conversion rates using digital marketing strategies. Bakso Malang Jezzy has 18 branches spread across Bekasi City and Bogor Regency. Bakso Malang Jezzy operates differently from other Bakso Malang vendors by using a buffet technique. Additionally, the production house for all Bakso Malang Jezzy branches is centralized at Jl. Payangan Mess. Al, Jatisari, Jatiasih, Bekasi, West Java, which serves as the meat processing and quality control center. The proposed digital marketing strategy includes the use of social media such as TikTok and Instagram, as well as search engine optimization and content marketing to increase visibility and customer engagement. With this strategy, Bakso Malang Jezzy is expected to increase sales conversions and strengthen its market position. The theoretical benefits of this project include contributions to the digital marketing literature, while the practical benefits include increased sales and brand positioning for Bakso Malang Jezzy.
Downloads
References
Acclaim Agency. (2023). How Does Site Speed Impact Conversion Rates & Sales. Retrieved from https://acclaim.agency/blog/how-does-site-speed-impact-Conversion-rates-Sales
Akamai Technologies. (2023). Akamai Online Retail Performance Report: Milliseconds Make Millions. Retrieved from https://www.akamai.com/us/en/multimedia/documents/report/akamai-online-retail-performance-report-milliseconds-make-millions.jsp
Ardani, F., Adiawati, M. R., & Raharjo, R. J. H. (2023). Pemanfaatan Layanan Aplikasi GoFood sebagai Strategi Pemasaran Digital pada UMKM Rawonsae. Community Development Journal, 4(6), 13108-13112.
Badan Pusat Statistik Kota Bekasi. (2024). Kota Bekasi dalam Angka 2024 (Bekasi Municipality in Figures 2024). Publication No. 32750.24001. BPS-Statistics of Bekasi Municipality. https://bekasikota.bps.go.id
Badan Pusat Statistik. (2024). Diagram Timbang Indeks Harga Konsumen Hasil Survei Biaya Hidup 2022. Indonesia: Badan Pusat Statistik.
Belch, G. E., & Belch, M. A. (2021). Advertising and Promotion: An Integrated Marketing Communications Perspective (12th ed.). McGraw-Hill Education.
Bly, R. W. (2021). The Copywriter's Handbook: A Step-by-Step Guide to Writing Copy That Sells (4th Ed.). St. Martin's Griffin.
Chaffey, D., & Ellis-Chadwick, F. (2022). Digital Marketing (8th ed.). Pearson.
Chaffey, D., & Smith, P. R. (2023). Digital Marketing Excellence: Planning, Optimizing and Integrating Online Marketing (6th ed.). Routledge.
Daradkeh, F. M., Hassan, T. H., Palei, T., Helal, M. Y., Mabrouk, S., Saleh, M. I., Salem, A. E., & Elshawarbi, N. N. (2023). Enhancing Digital Presence for Maximizing Customer Value in Fast-Food Restaurants. Sustainability, 15(7), 5690. https://doi.org/10.3390/su15075690
DashThis. (2023). What is The Video Completion Rate and How to Calculate It. Retrieved from https://dashthis.com/kpi-examples/video-completion-rate/
Helgesson, J., & Stojkovic, K. (2023). Consumer Attention Marketing Strategies: How Do Companies’ Perception of Online Consumers’ Attention Span Affect Their Digital Marketing Strategies?. Swedia: Halmstad University. https://www.diva-portal.org/smash/get/diva
Hootsuite. (2021). Social Media Trends 2021. Retrieved from https://www.hootsuite.com/resources/social-media-trends
Hootsuite. (2023). Instagram Marketing Strategy Guide: Tips for 2024. Retrieved from https://blog.hootsuite.com/instagram-marketing/
Hootsuite. (2024). Engagement Rate Calculator + Tips for 2024. Retrieved from https://blog.hootsuite.com/calculate-engagement-rate
Hootsuite. (2024). The 2024 Guide to TikTok Marketing: Tips, Examples, & Tools. Retrieved from https://blog.hootsuite.com/tiktok-marketing/
HubSpot. (2021). Understanding Social Media Metrics and KPIs. Retrieved from https://blog.hubspot.com/marketing/social-media-metrics
HubSpot. (2023). The HubSpot Blog’s 2023 Instagram Marketing Report [Data from 500+ Instagram Marketers]. Retrieved from https://blog.hubspot.com/marketing/instagram-marketing-report
Joseph, A., Gupta, S., Wang, Y., & Schoefer, K. (2021). Corporate Rebranding: An Internal Perspective. Journal of Business Research, 130, 709-723
Juska, J. M. (2022). Integrated Marketing Communication: Advertising and Promotion in a Digital World (2nd ed.). Taylor & Francis.
Kantar. (2021). Media Reactions 2021. Retrieved from https://www.kantar.com/campaigns/media-reactions
Kementerian Pertanian. (2022). Statistik Konsumsi Pangan Tahun 2022 (Statistic of Food Consumption). Jakarta: Pusat Data dan Sistem Informasi Pertanian, Sekretariat Jenderal.
Keyhole. (2024). What is a Good TikTok Engagement Rate? (+ Tips To Increase It). Retrieved from https://keyhole.co/blog/top-tiktok-engagement-rate-tips.
Kotler, P., Armstrong, G., & Balasubramanian, S. (2023). Principles of Marketing (19th ed.). Pearson.
Kotler, P., Keller, K. L., & Chernev, A. (2021). Marketing Management (16th ed.). Pearson.
Kuehnl, C., Jozic, D., & Homburg, C. (2023). Designing Transformative Customer journeys: Integrating Service Blueprint and Customer Experience Management. Journal of Business Research, 139, 285-297.
Landingi. (2024). Conversion in Marketing: Definition, Types, & Examples. Retrieved from https://landingi.com/blog/conversion-in-marketing-definition-types-examples/.
Later. (2024). 15 Instagram Marketing Trends in 2024. Retrieved from https://later.com/blog/instagram-marketing-trends/
Laudon, K. C., & Traver, C. G. (2021). E-commerce 2021: Business, technology, and society (16th ed.). Pearson.
LibreTexts. (2023). The Promotion Mix and Its Elements. Retrieved from https://biz.libretexts.org/@go/page/99352
McKinsey & Company. (2021, February 12). Why Every Business Needs a Full-Funnel Marketing Strategy. Retrieved from https://www.mckinsey.com/capabilities/growth-marketing-and-sales/our-insights/why-every-business-needs-a-full-funnel-marketing-strategy
McKinsey & Company. (2023). The Three Cs Of Customer Satisfaction: Consistency, Consistency, Consistency. Retrieved from https://www.mckinsey.com/business-functions/marketing-and-Sales/our-insights/the-three-cs-of-customer-satisfaction-consistency-consistency-consistency
McQuail, D. & Deuze, M. (2023). McQuail’s Media & Mass Communication Theory (seventh edition). London: SAGE. 672 pp.
Mega Digital. (2024). TikTok Ads: How to Master Advertising on TikTok in 2024?. Retrieved from https://megadigital.ai/en/blog/tiktok-ads/
Oberlo. (2024). Instagram Ad Revenue (2017–2024). Retrieved from https://www.oberlo.com/statistics/instagram-ad-revenue
Pulizzi, J., & Piper, B. (2023). Epic Content marketing (2nd ed.). Z Squared Media.
Saputra, Ilham. (2024). Berperan dalam Ekonomi Nasional, Putaran Uang dari Usaha Bakso Rp 3 Triliun per Hari. https://www.jawapos.com/ekonomi/014012682/berperan-dalam-ekonomi-nasional-putaran-uang-dari-usaha-bakso-rp-3-triliun-per-hari. Diakses pada tanggal 6 Mei 2024.
Shopee. (2021). Shopee Food. Retrieved from https://shopee.co.id/m/shopeefood
Sprout Social. (2021). The Ultimate Guide to Social Media Metrics. Retrieved from https://sproutsocial.com/insights/social-media-metrics/
TikTok Marketing Science. (2024). TikTok What's Next 2024 Trend Report: Top Trends & Forecast. Retrieved from https://www.tiktok.com/business/en-GB/trends-whats-next-europe?redirected=1
Tuten, T. L., & Solomon, M. R. (2021). Social Media Marketing (4th ed.). SAGE Publications.
We Are Social. (2024). Digital 2024: Global Digital Overview. Retrieved from https://wearesocial.com/id/blog/2024/01/digital-2024/
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Jurnal Manajemen Kewirausahaan dan Teknologi
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.