Content Marketing, Influencer Marketing, dan Ulasan Online Mendorong Minat Beli Skincare
DOI:
https://doi.org/10.61132/jumaket.v2i4.1104Keywords:
Content Marketing, Influencer Marketing, Online Customer Review, Purchase Intention, TikTokAbstract
This study aims to analyze the impact of content marketing, influencer marketing, and online customer reviews on the purchasing interest in Skintific products on TikTok among Generation Z students of the Bachelor of Management program at Universitas Semarang. Primary data was collected through a Google Form questionnaire distributed to Generation Z students using purposive sampling technique, based on the criteria of Generation Z age, active TikTok users, and familiarity with Skintific products. A quantitative approach was applied using multiple linear regression analysis after validity, reliability, normality, multicollinearity, and heteroscedasticity tests met the requirements. The results show that content marketing, influencer marketing, and online customer reviews individually have a significant positive effect on purchasing interest in Skintific products. Simultaneously, these three variables significantly influence purchasing interest, with a strong contribution. These findings imply that an integrated digital marketing strategy involving content marketing, influencer marketing, and online customer reviews is effective in increasing purchasing interest among Generation Z students on TikTok. This provides valuable insights for companies in designing more effective digital marketing campaigns to attract young consumers through social media platforms.
Downloads
References
A., Sandira, F., N. A., Iswardhani, I., Macenning, A. R. A. Dg, Sarah, N., & Nasir, S. A. (2025). Keputusan pembelian produk kecantikan di TikTok Shop: Peran perceived value, e-WOM, dan perceived ease of use bagi generasi Z. Dialektika: Jurnal Ekonomi dan Ilmu Sosial, 10(1), 73–83. https://doi.org/10.36636/dialektika.v10i1.6462
Agustin, & Nurul. (2022). Pengaruh influencer marketing dan persepsi harga terhadap minat beli skincare pada TikTok Shop.
Agustiningsih, L., & Hartati, R. (2023). Pengaruh promosi, online customer review, dan online customer rating terhadap keputusan pembelian produk makanan pada layanan Shopee Food di D.I Yogyakarta.
Andini. (2024). Compas Market Insight Dashboard: Skintific menempati posisi pertama penjualan paket kecantikan di Q1 2024 dengan nilai penjualan lebih dari Rp 70 miliar! https://compas.co.id/article/market-insight-paket-kecantikan-skintific/
Astrina, & Marwansyah. (2023). Pengaruh kredibilitas influencer terhadap minat beli konsumen pada produk makanan. Jurnal Riset Bisnis dan Investasi, 9(3).
Feri, Munajat, E., Efrianti, & Sari. (2025). 14.+Jurnal+Feri-+Fifian. 19. https://binapatria.id/index.php/mbi
Fitri, A., Inda, T., & Dharma, B. (2023). Pengaruh content marketing, viral marketing, dan influencer terhadap minat beli produk skincare pada mahasiswa. Ecobi, 10(2). https://doi.org/10.36987/ecobi.v10i2
H., Keshya, Pujinata, R., Tommy, C., & Efrata, S. E. (2023). Pengaruh e-WOM, content marketing, dan consumer innovativeness terhadap minat beli produk skincare di Indonesia. Performa: Jurnal Manajemen dan Start-Up Bisnis, 8(6).
Hafizhoh, F. R., Gunaningrat, R., & Akhmad, K. A. (2023). Potongan harga, live streaming, dan online customer review terhadap minat beli konsumen pada aplikasi TikTok Shop. Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis, 2(3), 204–219. https://doi.org/10.55606/jupsim.v2i3.2023
Huriyah, & Erdiana. (2025). Eksplorasi pengalaman konsumen terhadap peran online customer review dan citra merek terhadap keputusan pembelian kosmetik pada aplikasi Sociolla. Jurnal Manajemen dan Ekonomi Kreatif, 3(1), 168–181. https://doi.org/10.59024/jumek.v3i1.527
Inkasari, Y. N., & Maspufah, H. (2024). Pengaruh harga, online customer review, dan content marketing terhadap keputusan pembelian melalui minat beli pada marketplace TikTok Shop di Jember. Jurnal Manajemen Bisnis dan Manajemen Keuangan, 5(2). www.jurnal.itsm.ac.id
Komalasari, R., & Rizkiyah. (2024). Pengaruh online customer review terhadap keputusan pembelian di Shopee (Survei pada toko Bening Kosmetik Pekanbaru).
Kotler, P., & Keller, K. L. (2016). Marketing management (15th ed.). Pearson Education. https://books.google.co.id/books?id=3qsazqeacaaj
Maryati, S., & Kusuma, M. (2024). The influence of online customer reviews, online customer ratings, and free shipping on purchase decisions through the Shopee marketplace (case study of 5th semester management students). Bisnis Digital, 3(2).
Maulana. (2022). Peran penggunaan search engine optimization dan media sosial sebagai media promosi dalam meningkatkan minat beli e-commerce Elevenia pada mahasiswa Kabupaten Purwakarta. 9, 12–18. https://www.iprice.co.id/petaecommer
N., Salsabilla, & Handayani, T. (2023). Pengaruh online customer review terhadap minat beli di sosial media TikTok. 7(2).
Nefrida, Riati, & Mustofa, R. (2022). Pengaruh content marketing terhadap minat berbelanja online pada media Instagram (studi kasus: Mahasiswa Stie Persada Bunda di Pekanbaru). Vol. 1(2). https://andi.link/hootsuite-we-are-social-
Nur, R., & Eka, M. (2022). Impact of influencer marketing and omni-channel strategies on consumer purchase intention on Sociolla. 7(1), 64–74. http://e-journal.stie-aub.ac.id/index.php/probank
Pasaribu, A. F., Inda, T., Rahma, F., & Dharma, B. (2023). Pengaruh content marketing, viral marketing, dan influencer terhadap minat beli produk. Ecobisma, 10(2), 81–93.
Permana, E., Amanda, N., Dwi Aninda, N. F., & Syamsurizal. (2024). Penerapan strategi content marketing untuk membangun brand awareness produk skincare Skintific. Jurnal Ekonomi, Akuntansi, dan Perpajakan, 1(1), 60–75. https://doi.org/10.61132/jeap.v1i1.308
Pullizi, J. (2013). Epic content marketing: How to tell a different story, break through the clutter, and win more customers by marketing less. McGraw-Hill Education. https://books.google.com/books/about/epic_content_marketing_how_to_tell_a_dif.html?id=8dpraaaaqbaj
Rahmadaningsih, S., & Surur, M. (2024). Influencer marketing, online customer review. Jurnal Cakrawala, 7(3), 1004.
Rahmawan, A., Purwatiningsih, P., & Rini, R. S. (2025). Pengaruh influencer marketing dan kualitas produk terhadap minat beli konsumen produk Skintific pada pengguna e-commerce di Jakarta Pusat. Manajemen Kreatif Jurnal, 3(1), 116–126. https://doi.org/10.55606/makreju.v3i1.3755
Risty, D., Teguh, H., & Hadinata, H. (2024). Pengaruh influencer marketing, viral marketing, dan diskon harga terhadap keputusan pembelian pada e-commerce Shopee. 8(3).
S., Nuraeni, & Irawati, D. (2021). Pengaruh online customer review, kualitas produk, dan promosi terhadap keputusan pembelian pada marketplace Shopee (studi kasus pada mahasiswa UBsi). Procuratio: Jurnal Ilmiah Manajemen, 9(4), 439–450. https://doi.org/10.35145/procuratio.v9i4.1704
Sundava, S. (2025). Pengaruh trend FOMO (Fear of Missing Out), content marketing, dan flash sale terhadap minat beli pada TikTokshop (studi kasus pada mahasiswa Fakultas Ekonomi dan Bisnis Universitas Dharma Andalas). Journal of Business Economics and Management, 2(1), 1694–1702.
Trihudiyatmanto. (2023). Efek lifestyle dan influencer marketing terhadap keputusan pembelian yang di mediasi oleh variabel brand image. Jurnal Akuntansi, Manajemen & Perbankan Syariah, 3(6).
Triza, A., Sukoco, I., Safaatul, C., & Jamil, N. (2023). Analisis faktor yang mempengaruhi pengambilan keputusan pembelian produk Scarlett Whitening melalui peran influencer marketing. Vol. 22(Issue 3).
Vebri. (2025, August 5). Indonesia penyumbang terbesar kedua transaksi TikTok Shop di 2024. https://industri.kontan.co.id/news/indonesia-penyumbang-terbesar-kedua-transaksi-tiktok-shop-di-2024
Yunita, D., Widad, A., Diah, Y. M., & Farla, W. (2021). Pembuatan content marketing sebagai strategi menumbuhkan brand awareness bagi pelaku usaha di era pandemi Covid-19. Sricommerce: Journal of Sriwijaya Community Services, 2(2), 89–96. https://doi.org/10.29259/jscs.v2i2.38
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Jurnal Manajemen Kewirausahaan dan Teknologi

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.


