Peran Entrepreneurial Branding dalam Membentuk Persepsi dan Loyalitas Konsumen: Sebuah Studi Literatur
DOI:
https://doi.org/10.61132/jumbidter.v3i3.1374Keywords:
Brand Strategy, Consumer Loyalty, Consumer Perception, Entrepreneurial Branding, Literature StudyAbstract
This study aims to analyze the role of entrepreneurial branding in shaping consumer perceptions and loyalty through a literature review approach. The background is driven by increasing business competition that requires entrepreneurs to build brands that are not only recognized but also capable of creating emotional bonds with consumers. Entrepreneurial branding emerges as a strategy that combines entrepreneurial spirit with dynamic and innovative brand management. The method used is a systematic literature review of relevant journal articles, books, and proceedings, obtained only from the Google Scholar database. The results show that entrepreneurial branding plays a significant role in shaping positive consumer perceptions through unique brand stories, authenticity, and active entrepreneur involvement. These positive perceptions subsequently contribute to increased consumer loyalty, as indicated by repeat purchases, word-of-mouth recommendations, and resilience against competing brands. The conclusion confirms that entrepreneurial branding is a key factor in building long-term relationships between brands and consumers. This study recommends that small and medium enterprises adopt entrepreneurial branding as a differentiation and loyalty enhancement strategy.
Downloads
References
Ayu, N. D. S., & Nasir, M. (2024). The influence of brand image, brand satisfaction, and brand experience on brand loyalty mediated by brand trust. Jurnal Orientasi Bisnis dan Entrepreneurship (JOBS), 5(2), 189–202. https://doi.org/10.33476/jobs.v5i2.4830
Boodai, O. A., & Boodai, S. A. (2025). The effect of product-, organisational-, individual-, and environmental-level factors on brand loyalty in the SME sector: A systematic literature review. World Review of Entrepreneurship, Management and Sustainable Development, 21(5), 45–71. https://doi.org/10.1504/WREMSD.2025.150417
Fluhrer, P., & Brahm, T. (2025). How small businesses build their brands in a digital world: A systematic review. Review of Managerial Science, 1–36. https://doi.org/10.1007/s11846-025-00931-9
Gantsho, K. A., van Vuuren, J., & Fabris-Rotelli, I. (2024). Consumer perspectives on the relationship between iconic branding and entrepreneurial orientation. The Southern African Journal of Entrepreneurship and Small Business Management, 16(1), 716. https://doi.org/10.4102/SAJESBM.v16i1.716
Hellen Dell, F., Gabriele, H., & Sy, D. (2024). Strategic and growth orientation to improve performance of B2B SMEs in emerging markets. Journal Economic Business Innovation, 1(3), 301–320. https://doi.org/10.69725/jebi.v1i3.178
Keele, S. (2007). Guidelines for performing systematic literature reviews in software engineering (Version 2.3). EBSE Technical Report.
Mukhtar, M., Khan, Z. U., Ahmad, M. B., & Irfan, M. (2024). The impact of perceived quality and brand loyalty on venture's equity: The mediating role of customer trust. Journal of Entrepreneurship and Business Venturing, 4(1). https://doi.org/10.56536/jebv.v4i1.53
Oyenuga, M. O., & Vu, C. N. (2024). Brand equity and customer life cycle in start-ups. Marketing and Branding Research, 11(1), 51–78. https://doi.org/10.32038/mbr.2024.11.01.05
Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., et al. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. BMJ, 372, n71. https://doi.org/10.1136/bmj.n71
Sarifiyono, A. P., Rusnendar, E., Pujianto, A. B., Saberina, S., Purnama, S., Fernando, R. G., & Sinaga, J. (2026). The role of entrepreneurial marketing in strengthening brand image of e-commerce SMEs: A systematic literature review. CAKRAWALA: Management Science Journal, 3(1), 53–73. https://doi.org/10.63541/1sfbsm05
Senooane, B. C. (2025). An inside-out model of retail SME brand orientation for an emerging market. Management Dynamics in the Knowledge Economy, 13(1), 1–19. https://doi.org/10.2478/mdke-2025-0001
Simanjuntak, A., Rahmadani, R. G., & Henry, H. (2025). Sustainable branding strategies: The role of ecopreneurship in green marketing and consumer loyalty. 4(2), 165–173. https://doi.org/10.33050/sabda.v4i2.871
Suomi, K., & Aro, K. (2025). Bricolage and entrepreneurial branding in Finnish tourism business SMEs. Corporate Reputation Review, 28(2), 155–174. https://doi.org/10.1057/s41299-024-00215-0
Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a methodology for developing evidence-informed management knowledge by means of systematic review. British Journal of Management, 14(3), 207–222. https://doi.org/10.1111/1467-8551.00375
Wohlin, C. (2014). Guidelines for snowballing in systematic literature studies and a replication in software engineering. Proceedings of the 18th International Conference on Evaluation and Assessment in Software Engineering, 1–10. https://doi.org/10.1145/2601248.2601268
Xiao, Y., & Watson, M. (2019). Guidance on conducting a systematic literature review. Journal of Planning Education and Research, 39(1), 93–112. https://doi.org/10.1177/0739456X17723971
Yang, L., Muangmee, C., & Meekaewkunchorn, N. (2024). The impact of entrepreneurial personal branding on consumer purchasing behavior: Take Jack Ma for example. Proceedings of the 2024 3rd International Conference on Humanities, Wisdom Education and Service Management (HWESM 2024), 188. https://doi.org/10.2991/978-2-38476-253-8_23
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Jurnal Manajemen Bisnis Digital Terkini

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.




