Strategi Prioritas Peningkatan Kinerja Karyawan berbasis Analisis Gap dan Metode Delphi pada Perusahaan Hortikultura
DOI:
https://doi.org/10.61132/jumaket.v3i3.1591Keywords:
Delphi Method, Employee Performance, Gap Analysis, Partial Budget Analysis, Standard Operating ProcedureAbstract
Performance in small-scale horticultural enterprises. This study aims to identify the condition of human resource management, determine the factors relevant to employee performance, formulate a priority strategy, and analyse the impact of its implementation on employee attendance and financial performance at a horticultural company in Magelang Regency. Data were collected through observation, interviews, documentation, and questionnaires distributed to five expert respondents selected by expert judgement. Data were analysed using descriptive analysis, gap analysis, the delphi method with median and interquartile range, achievement rate analysis, and partial budget analysis. The results show that human resource management reached only 33.33% of the ideal condition, with the largest gap found in standard operating procedures. Ten factors relevant to employee performance reached expert consensus, and the priority strategy selected was the preparation and implementation of standard operating procedures supported by a fingerprint attendance system. After implementation, average attendance rose from 83.00% to 94.97%, vegetable packing increased by 10.97%, and the partial budget analysis produced a marginal rate of return of 5.86, indicating that the strategy is financially feasible.
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